Are We the Right Practice for Your Family?

It is crucial when choosing a pediatric practice for your children that you give serious consideration to the fit between the practice philosophies and your own. Excellent care happens when the physicians and office staff are aligned with your family priorities and philosophies regarding medical care.

You can check out some of our practice philosophies below.  In addition, you can find more information in Are You Expecting?  You can also fill out your new patient forms ahead of time. 

We look forward to meeting you and forming a mutually rewarding relationship!
Our vaccine policy follows the schedule outlined by the CDC and the American Academy of Pediatrics. We vaccinate our own children on schedule and expect the same of our patients.
We work hard to not overuse antibiotics. We educate families on appropriate use of antibiotics, and follow evidence-based guidelines so we don’t automatically treat ear pain or a green snotty nose with antibiotics. We do not routinely call in antibiotics over the phone as we do not believe that is good medicine. We will prescribe an antibiotic when we believe it is an appropriate treatment and we will always be happy to answer your questions.
We work hard to provide comprehensive medical care and serve as your medical home. To that end, we expect that you contact our office FIRST before seeking specialty care, or heading to another provider for urgent care. We want to be involved in either providing care in our office where appropriate, or referring you to the most appropriate specialist and helping to coordinate your care. Whenever you do see a specialist, we ask that you request a report be sent directly to our office so we may stay informed and have the most up-to-date information in your medical record.
Our practice prides itself on efficiency through use of technology. You will be encouraged to consult our website, register for and use our patient portal, and effectively use automated reminders for appointments and for routine care/immunizations that are due.
We make every effort to meet the needs of our patients and to offer same day sick appointments. We do not offer walk-in appointments. Please familiarize yourself with our office hours to see if they work for your family.
Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable. We ask that you make every effort to present to the office at your scheduled appointment time and call us if you are running behind. If you arrive more than 15 minutes after your scheduled appointment, we will ask you to reschedule.
We have a physician on call 24/7/365. If you have an urgent issue when our office is closed you can leave a message and a physician will call you back. We do not use call centers or intermediaries. You are also encouraged to use the Is Your Child Sick section of our website to get general information on common questions you may have.
We accept most major insurance carriers as well as Pennsylvania Medicaid. It is your responsibility to know the limits and coverage of your particular health insurance policy, to show your cards to us at each visit, and be prepared to pay any copays at the time of service.